☾ Domestic orders: Please allow 1-2 weeks for production time, following USPS an additional 1-2 weeks to transit your order. You’ll get an email from us immediately when your order ships, with tracking information. This timeframe excludes pre-orders.
☽ International orders: Please allow us 1-2 weeks for production. However, actual delivery times will vary depending on your location, your items ordered, and your country's custom regulations. You’ll get an email from us immediately when your order ships, with tracking information. Our international shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. This timeframe excludes pre-orders.
☾ Pre-order shipping: When an item opens for pre-order, we don't always have the full details on availability. Generally speaking, the estimated arrival date is accurate. However, it’s not uncommon for manufacturers to miss dates of delivery. We works tirelessly with our manufacturers to ensure accurate release dates on our site. Occasionally, manufacturers run into problems during the production of an item and the release date must be changed. Sometimes dates move forward; more often they move back, and frequently they get changed more than once. We will always keep our customers up to date with any scheduled changes.