When an item opens for pre-order, we don't always have the full details on availability. Generally speaking, the estimated production time is accurate 6-11 weeks. However, it’s not uncommon for manufacturers to miss dates of delivery. We work tirelessly with our manufacturers to ensure accurate release dates on our site.
Contact firstname.lastname@example.org for questions and concerns regarding pre-orders
Domestic orders are shipped via USPS Standard Shipping
International orders are shipped via USPS Standard International Shipping
Please allow 1-2 weeks for shipping and handling. You’ll get an email from us immediately when your order ships, with tracking information.
This timeframe excludes pre-orders.
*No refunds will be given to packages returned to us due to insufficient addresses.*
Return any unused or defective merchandise by mail. Returns made within 30 days of the order delivery date will be issued refund to the original form of payment. A restocking fee will be deducted from your refund for most mailed returns.
Made-to-order items cannot be exchanged or returned.